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What Does it Take to Measure Program Quality?

One of the largest youth-serving organizations in Washington state recently took on a comprehensive, organization-wide evaluation of quality at all points where staff and youth interact - and the results are enlightening.
Information Update
March 2, 2012
A case study details the experience of the YMCA of Greater Seattle in carrying out the Youth Program Quality Intervention (YPQI), an evidence-based continuous improvement model designed to strengthen the skills of staff and the quality of services in afterschool and youth development programs.

A new summary of that study looks at the goals, successes and challenges of the five-step YPQI process - lessons that can be applied to out-of-school time programs everywhere.