Improving Systems and Settings: Quality Improvement in Asheville
You need to make high-quality interactions between young people and adults routine. Approaching quality improvement from a community-wide perspective helps to ensure that the good work done in one corner of a community - such as a school, afterschool program or gymnasium - is complemented by work done elsewhere in the community. Joe Bertoletti of the David P. Weikart Center for Youth Program Quality and Gina Gallo from the United Way of Asheville and Buncombe County discussed the work of assessing the quality, reach and coordination of services in Asheville, NC.